Communication can change human behavior. As such, managers should not overuse their downward channels to provide opportunity for their subordinates to communicate with them.
This is a basic rule that a manager should not ignore. Reality is more complex than a theory.
What is important is that subordinates should be given the opportunity to initiate communication to their superiors.
A manager should allow truth to emerge in its own good time. Sometimes, the mark of a true manager is measured by how he would accept truth. However, there could be many versions of truth to every matter. Here, he could observe that truth is stranger than fiction.
Disappointment is likely to happen to any individual if he does things for others in the hope of getting more in return. When they don’t reciprocate, he might be frustrated and angered. In situation where he did his best to promote the interest of others equally have excellent chances for success. In turn, he will also be benefited by the results. He should not be concerned about his light being hidden under a bushel. If a manager put himself out for others, he will be noticed and duly rewarded for his efforts.