Communications is the key to effective and cooperative wholesome relationship not only in business and industry but in the homes, social gathering,our workplace and even as we travel to around the world. Communications is a technique involving the correct use of languages and efficient use of mechanical devices such as telegraphs, telephone, teletype, radio, television, typewriters, Xerox, computer and other duplicating machines.

Communication in business entails understanding of the business setting. Characteristics in business entails understanding of the business setting. Characteristics of the business setting according to experts are

· complex-business takes place in an organizations be it small or large

· competitive world, you are expected to be a part of this competitive

· group oriented- communication in business takes place in group setting

· task oriented-the task of business is to sell either product or services

· data-based- modern business communication today takes place with the help of machines and other communication devices

perceptions and communications are the foundation of interpersonal behavior. the process of perception and communication forms a system.